A landmark ruling in the USA holds out a ray of hope for the many people in the UK who are regularly refused access to hire vehicles when accompanied by their assistance dog.
Ride-share company Uber has been obliged to pay out $1.1M in compensation after a blind woman was repeatedly refused access by its drivers and even stranded short of her destination. Ultimately, she was sacked from employment following multiple cancelled rides. Uber used the same excuse that it has made in attempts to elude responsibilities towards its employees by claiming that the company itself is not able because the drivers are contractors. This was rightly rejected by an independent arbiter, the second time that Uber has been rebuked for such violations.
It is of course too late to repair the damage once appointments have been missed and jobs lost, but hopefully this ruling may serve as a warning to all drivers that they cannot use the excuse of anti-canine prejudice to run roughshod over the law.